Devising Parametric User Models for Processing and Analysing Social Media Data to Influence User Behaviour: Using Quantitative and Qualitative Analysis of Social Media Data

Devising Parametric User Models for Processing and Analysing Social Media Data to Influence User Behaviour: Using Quantitative and Qualitative Analysis of Social Media Data

Jonathan Bishop

Abstract

Academia is often plagued with those who define themselves by whether they are “quantitative” or “qualitative.” This chapter contests that when it comes to researching social media the two are inseparable in datafying user generated content. Posts on Twitter for instance have a textual element to the narratives that could be considered qualitative, but also quantitative criteria can be applied. Interviewing approaches can allow for the exploration of discourses to produce new theories, which may then rely of those approaches commonly thought of as quantitative. This chapter tests out a variety of different approaches to show how it is only through using all approaches available can social media be triangulated to produce accurate modelling of user behaviour.

Citation

Jonathan Bishop (2017). Devising Parametric User Models for Processing and Analysing Social Media Data to Influence User Behaviour: Using Quantitative and Qualitative Analysis of Social Media Data. In: S. Hai-Jew (Ed.) Social Media Data Extraction and Content Analysis (pp. 1-41). IGI Global, Hershey, PA.

Managing sysop prerogative in Europe through fabris dualism: An agenda for reform of the European Union and Council of Europe into international organisations

Managing sysop prerogative in Europe through fabris dualism: An agenda for reform of the European Union and Council of Europe into international organisations

Jonathan Bishop

Abstract

The European Union referendum on the 23 June 2016 in the United Kingdom was reported as being the most significant plebiscite for over a generation. Its impacts may only become most apparent when the citizens of the United Kingdom start to demand the same rights that those in the countries that have remained a member of the European Union enjoy. This paper looks at the impact leaving the European Union will have for the United Kingdom in terms of ‘sysop prerogative’ – the right or lack of for information society service providers to do what they want when administering their websites as systems operators, or sysops. The paper argues that a lack of harmonization of laws across Europe will make enforcing sysop prerogative and indeed the very nature of it, more difficult. Even with the outcome of the EU referendum affecting only the United Kingdom, this paper argues that in order to secure a cyberspace free from crime that global cooperation is still needed, but that the European Union in its current form might not be the appropriate vehicle at all, with a combination of the United Nations, Nato and the Council of Europe being more suitable.

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Citation

Jonathan Bishop (2016). Managing sysop prerogative in Europe through fabris dualism: An agenda for reform of the European Union and Council of Europe into international organisations. The International Journal of Internet Trolling and Online Participation 3(1). Available online at: http://resources.crocels.com/wp-content/uploads/sites/4/managing-sysop-prerogative-in-europe-through-fabris-dualism.pdf

An evaluation of social media use in a golf club

An evaluation of social media use in a golf club

Jonathan Bishop

Abstract

This article looks at the social media strategy used in a golf club, namely Pontypridd Golf Club. It compares what it was like prior to the advent of social media and afterwards. It does this through interviewing one of the club’s former golf captains, who was involved on both occasions. The study finds that one of the factors most affecting whether the golf club took up social media was the skill of the officers that ran the club. It was expected that a technology office would exist in order to update the website. It was not expected that officers with a particular portfolio would update the parts of the website within their own remit. Understandably, systems like WordPress were deemed complex, but even Facebook was updated by an individual rather than the officers concerned. The study concludes that increasing digital literacy will be essential to making social media use common in golf clubs and potentially any social or recreational group

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Reference

Jonathan Bishop (2016). An evaluation of social media use in a golf club. The 17th International Conference on Internet Computing and Internet of Things (ICOMP’16), 25-28 July 2016, Las Vegas, USA. Available online at: http://resources.crocels.com/wp-content/uploads/sites/4/social-media-use-in-a-golf-club.pdf

Enhancing the Performance of Human Resources through E-Mentoring: The Role Of an Adaptive Hypermedia System Called “AVEUGLE”

Enhancing the Performance of Human Resources through E-Mentoring: The Role Of an Adaptive Hypermedia System Called “AVEUGLE”

Abstract

Coaching and mentoring have many commonalities but can also be seen to be different. The aim of coaching is to help people transform being where they are to where they want to go, which may be on a path that has not yet been trodden. Mentoring is a one-to-one communication between a mentor who has “been there and done that” and a mentee who wants to “learn the ropes.” This paper looks at how these practices can be enabled online through Virtual Coaches and the extent and limitations of the GROW model for online coaching and mentoring. It finds that the GROW model is limited in what it can do, and that it needs to be extended to consider factors beyond goals, realities, options, and wills. It is suggested that “engage” and “routinize” be added to create a new model called “GROWER.” An extension of the M-MARS model making it M-REAMS (i.e. Methods, Rules, Enmities, Amities, Memes, Strategies) is proposed for an ethnomethodological approach to reflective learning. The paper concludes that virtual coaches can provide benefits in terms of enhanced mentoring and coaching relationships.

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Citation

Jonathan Bishop (2016). Enhancing the Performance of Human Resources through E-Mentoring: The Role Of an Adaptive Hypermedia System Called “AVEUGLE”. International Management Review 12(1), pp.1-11. Available online at: http://resources.crocels.com/wp-content/uploads/sites/4/enhancing-the-performance-of-human-resources-through-e-mentoring-the-role-of-aveugle.pdf

The Robin Hood Character Test Online and on Paper: An accurate personality assessment tool or a case of the Forer Effect?

The Robin Hood Character Test Online and on Paper: An accurate personality assessment tool or a case of the Forer Effect?

Jonathan Bishop

Abstract

The Robin Hood legends have spread throughout the world in many different centuries, perhaps even more so in the 20th and 21st centuries due to the Internet. The Robin Hood Character Test, which spread around offices in paper format in the 1980s has seen a resurgence in the 21st century due to its posting to personality websites and weblogs. The test claims to be able to accurately predict someone’s personality though asking them to place the characters in the story they are asked to read in the order they most value their behaviour. This study finds that the perceived accuracy of this test can be put down to the Farer Effect and also finds that the Forer Effect is more apparent when the test is conducted online than when it is conducted on paper.

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Citation

Jonathan Bishop (In Press). The Robin Hood Character Test Online and on Paper: An accurate personality assessment tool or a case of the Forer Effect? International Journal of Internet Trolling and Online Participation.

Ranulf de Blondeville – First Lord of the Trolls

Ranulf de Blondeville – First Lord of the Trolls

Jonathan Bishop

Abstract

Ranulf de Blondeville was the 6th Earl of Chester and 1st Earl of Lincoln. He is famously referred to alongside Robin Hood in Piers Plowman. Ranulf has been portrayed as a trouble-maker with a strong independent streak. This paper compares Ranulf with contemporary Internet trolls. This involves looking at not only how Ranulf III of Chester’s activities compare with Internet trolls, but also how many of the Robin Hood legends might emanate from the activities and stories associated with this particular Ranulf Earl of Chester.

Citation

Jonathan Bishop (In Press). Ranulf de Blondeville – First Lord of the Trolls. International Journal of Internet Trolling and Online Participation.

Embodying Trust in the Electoral System: The role of Delegated Transferable Voting for increasing voter choice and representation of small political parties in the digital age

Embodying Trust in the Electoral System: The role of Delegated Transferable Voting for increasing voter choice and representation of small political parties in the digital age

Jonathan Bishop and Mark Beech

Abstract

This paper proposes a new method for distributing votes in democratic elections in such a way that allows for the public to put their trust in independent candidates or those from small political parties. Using the case of a party founded by the authors called The Pluralist Party the paper presents primary data to evaluate the effectiveness of the method – called delegated transferable voting (DTV). Using an auto-ethnographical empirical study in which one of the authors plays a significant role as anthropologist, the paper finds that DTV is more likely to lead to the election of independent candidates over party political ones. Pluralism advocates the election of those who are independent of political party whips in order to best represent the people. The election of independent candidates or small parties is a model of pluralism that can achieve this. The empirical study, through investigating the campaigning methods used by The Pluralist Party, shows that putting effort into an election – whether money, materials or labour and however funded – can improve outcomes for political parties. Making use of official government data in addition to the collected data showed that a higher number of votes for the Pluralist Party was associated with a higher education level, more rooms in a household, a lower number of people not in education, employment or training, and a lower ‘knol,’ which is a unit for measuring brain activity.

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Citation

Jonathan Bishop and Mark Beech (2016). Embodying Trust in the Electoral System: The Role of Delegated Transferable Voting for Increasing Voter Choice and Representation of Small Political Parties in the Digital Age. International Journal of E-Politics (IJEP), 7(2), 37-50. Available online at: http://resources.crocels.com/wp-content/uploads/sites/4/embodying-trust-in-the-electoral-system-role-of-delegated-transferable-voting.pdf

The Need for Separating University Management and Administration from Service Delivery: Reviewing Disability Policy at Four HEIs in Wales

The Need for Separating University Management and Administration from Service Delivery: Reviewing Disability Policy at Four HEIs in Wales

Jonathan Bishop

Abstract

This chapter looks at how suitable the current equality policies of Wales’s universities are to compete in the current economic climate and the changes needed to deliver best value to people with disabilities and all other taxpayers. The chapter makes the finding that universities are too bloated, by carrying out functions, which in Wales could be better handled by the public sector that is under direct control of the Welsh Government’s education minister. This would involve learning from how the telecoms and energy companies work UK wide, so that HEFCfW becomes an infrastructure provider, Estyn would become responsible for ensuring the equality of access to higher education and ensuring the standards of university education. Universities would thus consist mainly of teaching and research staff, optimising how they use the infrastructure to attract the most students to their degrees, which are homogenised. The chapter makes clear, however, that whilst this policy would likely work in Wales, it would be unlikely to in England, perhaps allowing “clear red water” between governments.

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Citation

Jonathan Bishop (2016). The Need for Separating University Management and Administration from Service Delivery: Reviewing Disability Policy at Four HEIs in Wales. In: Nwachukwu Prince Ololube (Ed.) Handbook of Research on Organizational Justice and Culture in Higher Education Institutions. IGI Global, Hershey, PA. (pages 365-382). Available online at: http://resources.crocels.com/wp-content/uploads/sites/4/reviewing-disability-policy-at-four-hei-in-wales.pdf